Sarkari Parcha

Privacy Policy

Your privacy is important to us. Please read this policy carefully.

Last updated: 6 October 2026

General

By using, accessing or participating in the Service, you agree to the terms of this privacy policy (the "Privacy Policy"). Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions, located here. We reserve the right to change our Privacy Policy at any time. If we do this, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days after the changes are posted and will indicate at the bottom of the Privacy Policy the date these terms were last revised. Any revisions to this Privacy Policy will become effective the earlier of (i) the end of the foregoing 7-day period or (ii) the first time you access or use the Service after any such changes. If you do not agree to abide by this Privacy Policy, you are not authorized to use, access or participate in the Service.

Information We Collect

The Sarkari Parcha website and Android/iOS app share one account. If you choose to give us your mobile number when you register or edit your profile, we store it with your account. The app does not read your phone number, contacts, location or files from your device on its own.

When you use the Service you provide us with two types of information: (i) information you submit via the Service and (ii) information regarding your use of the Service collected by us as you interact with the Service.

When you enter the Website, we collect your browser type and IP address. This information is gathered for all Website visitors. In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features (e.g., customized delivery of information) available on the Website.

Through the registration process you may provide us with your name, mobile number, email address, hometown, and other information that may be requested during the registration process. When you use the Service you may submit information and content to your profile, generate Activity Data through engaging in educational activities on the Service, or send messages and otherwise transmit information to other users. We store this information so that we can provide you the Service and offer personalized features.

What we collect, in practice

  • Account details: your name, email address and password (stored only as a one-way hash), and, if you add them, your mobile number, city, state, profile photo and the exams you are preparing for. If you sign in with Google, we receive your name, email address and profile photo from Google.
  • Study activity: the tests, live tests, daily quizzes and practice questions you attempt, your answers, scores, time taken, ranks, saved questions and saved job posts, study plans and in-app notifications. This is what powers your results, leaderboards and recommendations.
  • Website analytics: the website uses Google Analytics 4 to measure which pages are visited, using cookies and your IP address. Sign-in on the website uses session cookies (NextAuth).
  • App diagnostics and analytics: the app uses Google Firebase — Firebase Crashlytics (crash reports: device model, OS version, app version and the error, linked to your account ID so we can fix problems you hit), Firebase Analytics (which screens are opened and app events, which may include a device or advertising identifier), and Firebase Cloud Messaging (a device token used to deliver push notifications, only if you allow notifications). We do not show advertisements.
  • Technical data: IP address, browser or device type and request logs, used to run the Service, keep it secure and limit abuse (for example, too many sign-in attempts).
  • Payments: premium access is currently free. Where a paid purchase is offered on the website, it is processed by Razorpay; we receive the payment status and reference, never your card or bank details.

Use Of Information Obtained by Sarkari Parcha

We may use your contact information to send you notifications regarding new services offered by Sarkari Parcha and its partners that we think you may find valuable. Sarkari Parcha may also send you service-related announcements from time to time through the general operation of the Service. Generally, you may opt out of such emails, although Sarkari Parcha reserves the right to send you notices about your account even if you opt out of all voluntary email notifications.

Profile information is used by Sarkari Parcha primarily to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments.

Sarkari Parcha may use aggregate or anonymous data collected through the Service, including Activity Data, for any purpose. This data may be used by Sarkari Parcha and shared with third parties in any manner.

Deleting your account

You can permanently delete your account yourself at any time: in the app, go to Settings → Delete my account; on the website, go to your profile in the dashboard and choose Delete my account.

Deletion is immediate and cannot be undone. It removes your account and the data linked to it, including your profile, sign-in records, subscriptions, test, live-test and daily-quiz attempts and answers, practice history, saved questions and saved posts. If you cannot sign in, you can also ask us to delete your data through our contact page. Crash reports and analytics already sent to Google Firebase or Google Analytics are kept by those services for their standard retention periods and are not linked back to a deleted account by us.

Sharing Your Personally-Identifiable Information with Third Parties

Sarkari Parcha shares your personally-identifiable information only in limited circumstances where Sarkari Parcha believes such sharing is reasonably necessary to offer the Service, legally required or, permitted by you.

For example:

We may provide personally-identifiable information to service providers who help us bring you the Service, such as hosting the Service at a co-location facility or sending email updates. In connection with these operations, our service providers may have access to personally-identifiable information for use for a limited time. Where we utilize service providers for the processing of any of personally-identifiable information, we implement reasonable contractual protections limiting the use of that personally-identifiable information to the provision of services to Sarkari Parcha.

The service providers we use today are: our hosting provider (Hostinger, where our servers and database run), Google (Google Sign-In, Google Analytics 4 on the website, and Firebase Crashlytics, Firebase Analytics and Firebase Cloud Messaging in the app), our email providers (for sign-up, password-reset codes and account email; where enabled, Customer.io receives your name, email address and sign-up events to send service email), Upstash (rate limiting, which stores short-lived counters keyed to an IP address or account ID), and Razorpay (only if you make a payment on the website). We do not sell your personal information, and the app does not collect your precise location, WiFi information or the list of apps on your device.

Consumer Control & Opt-Out Options

  1. Opting-out of Push Notifications - You may in most cases opt out of receiving push notifications by going to your device "Settings" and clicking on "Notifications," and then changing those settings for some or all of the apps on your device. (Different device configurations, or updates to devices, may affect or change how these settings work.)
  2. Opting Out of "Cross-App" Advertising on Mobile Devices - You can opt out of having your mobile advertising identifiers used for certain types of interest-based (also called "cross-app") mobile behavioral advertising, by accessing the "settings" on your Apple or Android mobile device, as follows: By opening the Google Settings app on your device, selecting Ads, and then selecting the option to opt-out of interest-based ads. (Different device configurations, or updates to devices, may affect or change how these settings work.)

We may be required to disclose personally-identifiable information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share account or other personally-identifiable information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Sarkari Parcha name, or to prevent imminent harm. This may include sharing personally-identifiable information with other companies, lawyers, agents or government agencies.

If the ownership of all or substantially all of the Sarkari Parcha business, or individual business units or assets owned by Sarkari Parcha that are related to the Service, were to change, your personally-identifiable information may be transferred to the new owner. In any such transfer of information, your personally-identifiable information would remain subject to this section.

Contact

If you have any questions about this Privacy Policy, please contact us:

Contact Us

Disclaimer: We are an independent Ed-Tech Company involved in offering exam preparation services, wherein exam aspirants can prepare for various Union & State Government exams. However, we categorically state that we do not represent any Central/State Govt department or any other private organisations as such.